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Duties Of A Loss Adjuster A claims adjuster is an individual who investigates, analyzes and determines whether or not a claimant is eligible for insurance compensation. A claims adjuster is also known as a loss adjustor and he is the individual who investigates and develops a link between a claimant and witnesses on behalf of an insurance company. Since accidents are common and unexpected, it is always a wise thing for one to insure his property every now and then. One of the responsibilities of an insurance adjuster is to investigate and process insurance claims. To avoid any foul play, it is important that the claims adjuster carries out a thorough investigation first. When this has been determined, a claimant can then be adequately compensated. In addition to this, the adjuster interviews the claimant and other potential witnesses. This is a necessary step since it helps to authenticate information between witnesses and the claimant. It is only after doing this that he can then be able to assess the extent of property damage. To find out the extent of the damage and the amount of compensation that might be involved, the loss adjuster has to carry out his own independent assessment that is solely based on his investigative findings. Therefore, it is the responsibility of this professional to advice an insurance company on the best way of dealing with a claim. Since the claimant may from time to time disagree with the compensation amounts being offered, it is therefore the duty of the claims adjuster to negotiate with the client on behalf of the insurance company.
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Moreover, it is his supreme duty to record data on all information created during the investigative process. It is by the use of this information that he can then be able to produce a well detailed report that is comprehensive and accurate too. Such a document is important for future referencing. Within this document, the claims adjuster is compelled to provide for a detailed framework that will effectively inform the insurance company on how best to deliver its compensation to the claimant.
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It is a common occurrence for some claims to be found to be eligible. It is at these challenging times that the claims adjuster must work hand in hand with lawyers so as to protect the reputation of the insurance company. In circumstances when a claim has been found to be valid, it is always the adjuster that relays the compensation to the claimant on behalf of the insurance company. Lastly, it is the work of the insurance adjuster to deliver the report made in presentation form to the insurance company. From the synopsis of the roles of an insurance adjuster, it is evident enough that he plays a very critical role in protecting an insurance company’s image and also ensuring that claimants get their compensation whenever it is due.